This policy explains cancellations and refunds for subscriptions and services bought from Dream Blend Solutions Private Limited.
1. Subscriptions
The subscription is activated immediately after payment and gives access to a digital service. Therefore paid subscription fees are generally not refundable, also not for the unused part of a period, unless stated below or required by law.
2. When we refund
- The same payment was charged twice (duplicate payment).
- Money was debited but the plan was not activated because of a technical failure on our side, and we cannot activate it.
- A refund is expressly promised in a written offer.
Such requests must be made within 7 days of the payment with the transaction reference. Approved refunds are made to the original payment method within 7-10 working days after approval; bank / gateway timelines may add time.
3. Cancellation
The School can stop auto renewal or decide not to renew at any time. The plan stays active until the end of the paid period. Setup, customisation, data migration and training charges are not refundable once the work has started.
4. SMS & WhatsApp wallet
Wallet recharges are governed by our SMS & WhatsApp Wallet Policy.
5. Contact
Dream Blend Solutions Private Limited
2nd Floor, Dharam Chowk, Ward No. 10, Tajpur Road
Email: info@ajontec.school Phone: +91 7280008555